Frequently Asked Questions When Buying a Floral Arrangement
1. With a credit card through PayPal, Visa, Mastercard or American Express. Online payment through the site.
2. With a referenced deposit via electronic transfer with a CLABE interbank account.
3. With a direct bank deposit at the teller with a reference obtained by the system. Delivery will be made depending on the type of payment and the date of payment. For cash payments and checks from the same bank, 48 hours (or upon electronic confirmation of the payment) and 72 hours later for checks from other banks.
Banamex
Interbank CLABE: 002580700270976915
Account: 70027097691
La Violetera Floreria S.A de C.V.
Once you have made the payment, please send a photo of the proof of payment to tusflores@lavioletera.com.mx
or to WhatsApp +5218180847498
The customer will be notified immediately by phone or email in order to fulfill our flower delivery service; if the customer is not found, the order will not be considered complete and delivery will not be made.
In case of bad weather, rain, storms, demonstrations, or if the recipient is not found after 2 visits, the customer will be contacted via email or phone to reschedule the delivery. Since the shipping cost only includes one delivery at a time, there will be an additional charge for re-delivery of the floral arrangement.
We are committed to the quality of our floral arrangements, which is why we reserve the right to make changes to the flowers for the freshest ones of the day with the same quality as the purchase for home delivery.
We can deliver flower arrangements with home delivery 365 days a year, 24 hours a day. For deliveries outside our flower shop's hours, there will be an extra charge depending on the time and day you wish to send them for home delivery.
You will receive a notification regarding your order, or if you prefer, you can call us or contact us via WhatsApp and we will provide you with the status of your order.
